As featured on the website Travilliannext.com on July 14, 2022
Community banking’s push into technology was already happening before the pandemic, but it has become an even bigger priority ever since. Nevertheless, pivoting to a tech-forward business model is not for the faint of heart. Without the proper leadership, board support, and expertise, navigating the fintech terrain, which is riddled with landmines, could be deadly. On the other hand, done right, adopting a tech-forward strategy could propel the community banking industry to its fastest growth in history.
Travillian had the opportunity to speak with a trio of bank executives, each at different stages of their tech-forward journey. In a nod to their innovation accomplishments, Communities First Financial Corporation and Central Payments are also members of the Travillian NEXT Tech Forward Bank Index. And spoiler alert, it’s very likely First Fed Bank will also join this select group in the near future.
Hosts Brian Love, Travillian’s Head of Banking & Fintech, and Joe Fenech, Chief Investment Officer at GenOpp Capital Management, led a stimulating discussion with First Fed President and CEO Matt Deines, Communities First Financial Corporation President and CEO Steven Miller, and Central Payments President and Founder Trent Sorbe on the evolution of becoming a tech-forward bank and what it means for the bottom line.
